Last updated: 4 September 2026
This Privacy Policy explains how Intercraft Furniture (M/S InterCraft Building Systems) collects, uses, shares and protects personal information when you visit intercraftfurniture.com, submit an enquiry, or engage us for design, manufacturing or installation work.
By using this website or sharing your details with us, you agree to the practices described below.
Who we are
Intercraft Furniture (M/S InterCraft Building Systems)
Site-5, K-45, Industrial Area, Block S, Surajpur Site V, Greater Noida, Uttar Pradesh 201306
Phone: +91 98991 13191
Email: info@intercraftfurniture.com
Information we collect
Information you give us
- Contact details — your name, phone number and email address when you fill a consultation or enquiry form, or call us.
- Project details — your site address, room measurements, layout preferences, budget range and any drawings or photographs you share so we can prepare a design and quotation.
- Order and delivery details — billing and delivery address, and details needed to schedule manufacturing and installation.
- Correspondence — messages you send us by email, WhatsApp or through the website.
Information collected automatically
- Usage data — pages viewed, time spent, referring website, and general location inferred from your IP address.
- Device data — browser type, operating system and screen size.
- Cookies — small files stored by your browser. See the cookies section below.
We do not knowingly collect information from children under 18, and we do not ask for or store financial account numbers, card details or government identification numbers through this website.
How we use your information
- To respond to your enquiry and arrange a site measurement or consultation.
- To prepare designs, quotations and estimates.
- To manufacture, deliver and install your order, and to provide after-sales service and warranty support.
- To send order updates and, where you have agreed, occasional information about our products and offers.
- To improve the website and understand which pages and products people find useful.
- To meet legal, tax and accounting obligations.
We do not sell your personal information to anyone.
Who we share it with
We share information only where it is necessary, and only to the extent needed:
- Our team and installers — designers, production staff and installation teams working on your project.
- Service providers — website hosting, email, analytics and delivery or transport partners. They may access data only to perform services for us.
- Legal and regulatory bodies — where we are required to disclose information by law, court order, or to protect our legal rights.
Cookies and analytics
This website uses cookies to keep the site working properly, remember your preferences, and understand how visitors use the site. We may use analytics services that set their own cookies and process usage data on our behalf.
You can block or delete cookies through your browser settings. Some parts of the site may not work correctly if you do.
How long we keep your data
We keep enquiry data for as long as needed to follow up on your request and for a reasonable period afterwards. Order, invoice and warranty records are kept for as long as required for warranty support and to meet tax and accounting rules. When data is no longer needed, we delete it or anonymise it.
How we protect your data
We use reasonable technical and organisational measures to protect the information you share with us, including restricted access to our systems and secure transmission of data over the website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Under Indian data protection law, including the Digital Personal Data Protection Act, 2023, you may:
- Ask what personal information we hold about you.
- Ask us to correct information that is wrong, incomplete or out of date.
- Ask us to delete information we no longer need.
- Withdraw consent you previously gave, for example to marketing messages.
- Raise a grievance about how we have handled your data.
To exercise any of these rights, write to info@intercraftfurniture.com or call +91 98991 13191. We will respond within a reasonable time.
Grievance Officer
If you are not satisfied with how we have handled your personal information, you may contact our Grievance Officer:
Intercraft Furniture
Site-5, K-45, Industrial Area, Block S, Surajpur Site V, Greater Noida, Uttar Pradesh 201306
Email: info@intercraftfurniture.com
Phone: +91 98991 13191
Links to other websites
Our website may link to other sites, such as maps or social media pages. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with a new “last updated” date. Please check back occasionally.
Contact us
Questions about this policy? Reach us at info@intercraftfurniture.com, call +91 98991 13191, or use our contact page.